777real's Terms and Conditions

01Introduction & Acceptance

These terms and conditions apply to the use of the 777real platform (www.777real.vu) and its mobile app. By registering with 777real or using the website, you are deemed to have fully accepted these terms.

777real is an internationally licensed online gaming platform. We are committed to being transparent and honest with our users at all times. If you have difficulty reading or understanding these terms, please contact our support team.

02Account Register

The following requirements must be met to open an account with 777real:

• Applicants must be 18 years of age or older.
• All information provided must be accurate and truthful — submitting false details will result in account termination.
• Each individual may open only one account. Creating multiple accounts will result in all accounts being banned.
• Multiple accounts registered to the same address within a household are not permitted.
• It is your responsibility to keep your account password confidential. You should not share your password with anyone.

03KYC Verification (Know Your Customer)

As part of its compliance with international financial regulations, 777real conducts KYC verification. The following documents must be submitted before your first withdrawal or whenever 777real deems it necessary:

Required Documents

• Proof of Identity: National ID (NID), Passport, or Driving License
• Proof of Address: Utility bill or bank statement (within the last 3 months)
• Payment Verification: Confirming ownership of the payment method used

04Deposit Policy

Please follow these rules when making a deposit at 777real:

• Minimum deposit amount: BDT 200 (may vary depending on the payment method used).
• Maximum deposit limits are set by 777real and may vary based on account level.
• Only use payment methods registered in your own name — third-party payments are not accepted.
• Deposits can be made via mobile banking, debit card, or e-wallet.
• If suspicious transactions are detected, 777real may place a hold on deposits pending verification.

Deposits are generally processed instantly. However, some payment methods may take 5–15 minutes.

05Withdrawal Policy

The following conditions must be met to withdraw your winnings:

• KYC verification must be completed.
• Minimum withdrawal: BDT 500.
• Withdrawals are not permitted while an active bonus is in progress and wagering requirements remain unmet.
• Withdrawals can only be made to the same payment method used for the deposit, in accordance with AML regulations.
• Your maximum weekly withdrawal limit depends on your VIP level.

Processing Time

• Mobile Banking: Typically 3–30 minutes
• E-Wallet: 1–6 hours
• Bank Transfer: 1–3 business days

06Bonuses & Promotions

The following general rules apply to participation in 777real bonuses and promotions:

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus carries a specific wagering requirement (typically 25x–30x).
• Wagering contributions may vary across different games when using bonus balance.
• If wagering requirements are not completed before a bonus expires, both the bonus and any associated winnings will be forfeited.
• 777real reserves the right to investigate fraudulent bonus claims and void any bonuses involved.
• Multiple bonus claims from the same IP address or device are not permitted.

07Gaming Rules

All games on 777real operate in accordance with international standards. Please keep the following in mind while playing:

• All games use internationally certified RNG (Random Number Generator) technology — results are entirely random and never predetermined.
• If a technical error occurs during a game session, bets for that session may be voided.
• The dealer's decision is final in all Live Casino games.
• We recommend familiarizing yourself fully with the game rules before you start playing.
• 777real is not liable for games lost due to internet disconnection; however, bets will be recovered if records are available.

777real regularly adds new games and may remove existing ones. We aim to provide advance notice before any game is discontinued.

08Prohibited Activities

The following activities are strictly prohibited at 777real and will result in account termination and balance forfeiture:

• Money Laundering: Attempting to deposit or launder illicit funds.
• Fraud: Attempting to defraud the bonus system, games, or payment systems.
• Bot Usage: Using automated software or bots to play games.
• Account Sharing: Multiple individuals sharing a single account.
• False Information: Providing false identity or payment information during registration.
• Collusion: Colluding with other players in live games.

09Responsible Gaming

777real takes responsible gaming very seriously. Gaming should be a form of entertainment, not a habit.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous play.
• Cooling-Off: Take a break anytime — from 24 hours up to 30 days.
• Self-Exclusion: You may request a temporary or permanent account closure at any time.
• Reality Check: After a set period, you will be reminded how long you have been playing.

If you experience a gaming problem, please contact 777real's support team or visit our Responsible Gaming Page Learn More.

10Privacy & Data Protection

777real uses the highest-grade technology to protect your personal information. Key points of our data policy:

• Your information is used to provide services and ensure security.
• Your information is never sold to advertisers or any third parties.
• Information may be disclosed to authorities when required by legal obligation.
• You can view or update your personal information at any time.

For more details, visit our Privacy Policy Read.

11Changes & Account Closure

777real reserves the right to modify these terms and conditions at any time. You will be notified before any changes take effect.

Account Closure by You

• You can close your account at any time by contacting our support team.
• Withdraw your balance before closing your account — recovery of funds after closure may not be possible.

Cancelled by 777real

• Accounts may be terminated without notice for any breach of these rules.
• Accounts inactive for 12 months may be closed automatically.

12Dispute Resolution

For any complaints or disputes, please contact the 777real customer support team first. We aim to respond within 48 hours.

• If the support team is unable to resolve the issue, it will be escalated to management.
• Financial disputes may be referred to an independent third party for final resolution.
• The laws of 777real's licensing jurisdiction apply to all dispute resolution matters.

Contact: [email protected]